To determine if you are eligible for Family Reach’s services, Family Reach will obtain information about the patient’s health condition and treatment plan, as well as your family’s finances, living situation, and personal expenses.
Family Reach is not a healthcare provider, insurer, clearinghouse, or a business associate of any healthcare organization. As such, none of the information that you provide — or that others provide on your behalf — to Family Reach is subject to the Health Insurance Portability and Accountability Act (HIPAA).
It is the aim and intent of Family Reach to utilize the information that you provide — or that others provide on your behalf — to Family Reach to determine if you are eligible for Family Reach’s services. To do that, Family Reach may need to share information about you or your family with third parties or obtain additional information about you or your family from third parties.
You or others acting on your behalf may provide Family Reach with information in electronic form. Information that is provided to Family Reach in electronic form via Family Reach’s application is maintained on Family Reach’s behalf by Salesforce.com. Information explaining how Salesforce.com maintains and safeguards that information, can be found
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